Effective Date: March 10, 2026

1. Customer Support Hours

• Our support team is available Monday to Saturday from 10 AM to 7 PM.
• Support requests made outside these hours will be addressed the next working day.

2. Support Services

• Assistance with product inquiries, orders, and returns.
• Technical support for purchased products.

3. Contact Methods

• Email: support@itworldlappycare.com
• Phone: 90883 53504

4. Resolution Time

• We aim to resolve issues within 3-5 business days.